ESRI/Admin Architect W/M/X

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

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Jacobs is committed to offering further development opportunities and recognizing the exceptional talent we have in our people. As Jacobs evolves, we want to inspire and empower you to deliver your best work, so you too can evolve, grow, and succeed – today and into tomorrow.

We are currently looking for a full time ESRI Admin/Architect to support Business Technology Solutions Group.

Key responsibilities:

• Lead coordination, serving as the liaison between Jacob’s consulting business for Geospatial across all lines of business and Corporate IT in your region
• Manage ESRI ArcGIS enterprise and server administration, including software installation, maintenance, and updates on enterprise servers
• Design and build future GIS systems to meet increasing needs and support our growing geospatial community of users
• Create and maintain documentation related to best practices and standard operating procedures (SOP)
• Windows Server and IIS Administration
• Utilize ServiceNow ticketing system for user support and change related activities
• Design and customize database schemas and write custom SQL for data querying
• Work with cloud technologies and hosting methodologies (Azure, AWS, GCP)
• Author Knowledge Base articles to enable end user self-service
• Measure and refine support delivery for Global Enterprise GIS systems
• Collaborate in a dynamic team environment with IT professionals, scientists, planners, engineers, and Geospatial Teams
• Communicate effectively with clients, subcontractors, regulatory agencies, and internal team members
• Define business requirements and configure ESRI technology to meet them
• Analyse complex technical problems and troubleshooting systems related to ESRI technology such as application servers, databases, webservers, and networks

Here's what you'll need

• Significant experience with relational database management systems (RDMS) such as MS SQL Server and Oracle
• Experience with ITIL service management concepts and methodologies; certification is a plus
• Experience working with service desk systems in an IT environment desirable
• Experience working with and supporting FME Desktop (Form) and FME Server (Flow) preferred
• Proficient in problem resolution, promptly addressing incidents and issues
• Excellent interpersonal, organizational, planning skills
• Ability to communicate to a global audience

We offer:

• Full-time employment contract with salary corresponding to qualifications
• The possibility to work in the office or in a hybrid model (2 days a week in the office, the rest from home)
• Flexible working hours (we start between 7:30-10:00),
• "Short Fridays" (Monday - Thursday 8.5h, Friday 6h),
• Membership in Jacobs social networks (Women's network, One World, PRISM, Careers Network, Collectively, SpeakUp and others) and participation in initiatives related to their activities,
• Benefits package (LuxMed medical package, additional life insurance, holiday allowance, multisport card co-financing, My Benefit cafeteria system, psychological care),
• Language courses (English, German, Polish),
• Holiday allowance („wczasy pod gruszą")

We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disabilities, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. Find out more about life at Jacobs.

As a Disability Confident employer, we will interview all disabled applicants who meet the criteria for a vacancy.

W/M/X in our job advertisement means that we welcome all applicants, no matter what gender you feel you belong to – male, female, diverse.

If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team recruitmentpoland@jacobs.com

Please note that in order to be considered for this position you need to be resident in, or willing to relocate to, the country this position is advertised in, and a. have a current right to work visa in that country, or b. be prepared to go through a work visa process if the hiring manager/business unit is willing to accommodate this.